Data Protection

Privacy Policy ra66

Your privacy is our priority. This document transparently explains how ra66 collects, stores, uses, and protects the personal information of every member using our platform in Malaysia.

Updated: 1 January 2026  ·  Effective immediately

Ra66's Six Data Protection Principles

This is the foundation of how ra66 manages your personal information — transparently, responsibly, and securely.

High-Level Encryption

All your personal data and financial transactions are protected by SSL 256-bit encryption. Your information travels through secure channels at all times — no third party can steal or intercept your data.

SSL 256-bitSecure

Data Control in Your Hands

You have the right to access, correct, or request the deletion of your personal data at any time. ra66 gives every member full control over their own information.

Full RightsEasy to Manage

No Data Sales

Ra66 has never and will never sell, rent, or trade members' personal data to advertisers or third-party data brokers. Your information is used solely to improve your experience on our platform.

Zero Data Sale

Integrated Secure Servers

Your data is stored in server infrastructure protected by multi-layered firewalls, strict access controls, and round-the-clock security monitoring. Internal access is also restricted to authorised personnel only.

Multi-layer24/7 Monitor

AML/KYC Standards Compliance

Ra66 fully complies with Anti-Money Laundering (AML) procedures and Know Your Customer (KYC) processes. Information collected for these purposes is used solely to meet legal compliance requirements.

AMLKYC

Immediate Breach Notification

In the event of a data breach affecting your personal information, ra66 is committed to notifying the affected members within the timeframe prescribed by applicable data protection laws.

Instant Notifications

This Privacy Policy clearly and transparently explains how ra66 collect, process, store, and protect your personal information when you use our platform at ra66.onl. By registering an account or continuing to use the ra66 platform, you agree to this Privacy Policy in full.

Ra66 takes data protection responsibilities seriously. We understand that your trust is our most valuable asset, and we are committed to managing your information in a responsible, transparent, and secure manner at all times.

This Privacy Policy applies to all ra66 services, including the ra66.onl website, the ra66 mobile app, and all our official communication channels including live chat support and email.

01Personal Information We Collect

Ra66 only collects information that is genuinely necessary to provide you with a safe, responsible, and high-quality service. Below are the types of information we collect and the reasons we need them:

Data Categories Data Examples Purpose of Collection
Personal Identity Full name, date of birth, MyKad/passport number Account registration, KYC verification, fraud prevention
Contact Information Mobile phone number, email address, residential address Account communication, two-factor authentication, transaction notifications
Financial Data Bank account number, digital wallet details, transaction history Deposit processing, fund withdrawals, AML compliance
Technical Data IP address, device type, web browser, operating system Account security, fraud detection, platform improvements
Usage Data Games played, wagering, wins, session duration Behavioural analysis, game recommendations, VIP programme
Communication Customer support records, feedback, complaints Issue resolution, service quality improvement

Ra66 practises the principle of minimum data collection — we only request information that is strictly necessary for the stated purpose and do not collect data excessively.

02How We Use Your Data

Personal information you provide to ra66 is used responsibly and only for the following purposes:

  • Account management: Creating, verifying, and maintaining your ra66 account so you can access all platform services seamlessly.
  • Transaction processing: Processing deposits, fund withdrawals, and all financial activities efficiently and securely across all supported payment methods.
  • Identity verification (KYC): Conducting required identity verification before your first withdrawal is approved, in line with international legal compliance.
  • Fraud prevention: Identifying, investigating, and preventing any suspicious activity, fraud, or money laundering on our platform.
  • Service communication: Sending important notifications related to your account, transactions, promotions you have subscribed to, and service updates.
  • Platform improvements: Analyzing aggregated usage patterns to improve user experience, platform performance, and new game offerings.
  • Legal compliance: Fulfilling legal requirements, regulatory obligations, and directives from relevant authorities.
  • VIP & Loyalty Program: Tailoring reward offers, exclusive promotions, and services to match your profile and membership level.

Ra66 does not use your personal data to make automated decisions that negatively affect your rights without human involvement in the review process. Any significant decision can be challenged and reviewed.

03Sharing Information With Third Parties

Ra66 does not sell or disclose your personal data to third parties for marketing purposes. However, in certain limited situations, we may need to share your information with the following parties:

  • Payment providers: Details required to process deposits and withdrawals are shared with trusted payment gateway providers such as FPX, Touch 'n Go eWallet, GrabPay, and cryptocurrency processors — only the necessary information is shared.
  • Game software providers: Third-party game providers may receive game session data required to operate the games. This data does not include your personal financial information.
  • Legal authorities: ra66 will disclose information to government authorities, law enforcement, or regulatory bodies when required to do so by law or court order.
  • Auditors and professional advisors: In the context of compliance audits, legal advice, or accounting, certain information may be shared with professionals bound by strict confidentiality obligations.
  • Technical service providers: Companies that assist us in operating technical infrastructure, cloud services, or analytics may access your data solely as data processors acting under ra66's instructions.

All third parties receiving data from ra66 are bound by strict data protection agreements and are only permitted to process data for specifically stated purposes. ra66 is responsible for ensuring these third parties maintain security standards equivalent to our own.

04Data Storage and Security

Ra66 continually invests in cybersecurity infrastructure to ensure your personal data is always protected from unauthorised access, theft, or damage. Key security measures we employ include:

  • End-to-end encryption: All communications between your device and ra66 servers are secured by TLS 1.3 encryption — the latest and most secure encryption protocol available.
  • Hashed password storage: Your password is never stored in plain text — it is processed through a strong bcrypt algorithm before being saved.
  • Two-factor authentication (2FA): An additional security layer is available on all accounts to prevent unauthorized access, even if your password is compromised.
  • Role-based access control: Only ra66 staff who require access to perform their duties are permitted to view personal data — with a full audit log recorded for every access.
  • Regular penetration testing: ra66 conducts regular security testing through independent security experts to identify and address any system vulnerabilities.
  • Regular data backups: Data is automatically backed up and stored across multiple locations to ensure continuity of service.

Ra66's server infrastructure complies with international security standards including ISO 27001. Our data centres are protected by 24-hour physical security, biometric access controls, and intrusion detection systems.

05Use of Cookies and Tracking Technologies

Ra66 uses cookies and similar tracking technologies to enhance your experience on our platform. Understanding how we use cookies helps you make informed decisions about your privacy settings.

Types of cookies we use:

  • Essential cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
  • Performance cookies: Collecting information on how you use the platform to help us identify and fix slow or problematic areas.
  • Functional cookies: Remembering your preferences such as language, display settings, and game preferences to deliver a more personalized experience.
  • Analytical cookies: Helps us understand aggregated, anonymous usage patterns for continuous improvement. This data does not identify you individually.

You can manage or delete cookies through your web browser settings at any time. However, disabling essential cookies may affect certain functions of the ra66 platform. For more information on managing cookies, refer to your browser's documentation.

06Your Privacy Rights as a ra66 Member

As a ra66 member, you have the following rights regarding your personal data. ra66 is committed to facilitating the exercise of these rights within a reasonable timeframe:

Right of Access

You have the right to request a copy of all personal data that ra66 holds about you. We will process such requests within 30 days.

Right to Rectification

If any of your information is inaccurate or out of date, you may request a correction through your account settings or our support team.

Right to Erasure

You may request the deletion of your personal data, subject to legal obligations that require us to retain certain records.

Right to Restriction of Processing

You have the right to request that ra66 restrict how we process your data under certain circumstances, such as when the accuracy of the data is in dispute.

Right to Data Portability

You may request a copy of your data in a machine-readable format for transfer to another service provider of your choice.

Right to Object to Processing

You have the right to object to the processing of your data for direct marketing purposes. Opt-out requests will be processed immediately, no questions asked.

To exercise any of the above rights, contact the ra66 Data Protection Officer team via our official email. All requests will be verified first to confirm the identity of the requester before any action is taken.


07Child Data Protection

Ra66 is an adult entertainment platform intended solely for users aged 18 years and above. We do not knowingly collect any personal information from individuals under the age of 18.

Steps we take to protect minors:

  • All registrants are required to verify their age during the registration process and again during KYC.
  • Ra66 conducts ongoing random age verification checks to detect and prevent access by minors.
  • Should ra66 discover that data has been inadvertently collected from a minor, such data will be deleted immediately and the associated account will be terminated.
  • Parents or guardians who suspect their child has a ra66 account are encouraged to contact our support team immediately.

If you suspect someone under the age of 18 is using the ra66 platform, please report it to us through our support channels. ra66 takes our social responsibility to protect young people seriously.

08Cross-Border Data Transfers

As an international platform, ra66 may process and store your data on servers located in various countries. These cross-border data transfers are carried out in strict compliance with international data protection standards.

  • All international data transfers are covered by standard data processing agreements that adhere to relevant regulatory guidelines.
  • Any country or region receiving your data must maintain a level of data protection equal to or higher than the required standard.
  • Ra66 does not transfer data to countries subject to restrictions or that lack an adequate data protection framework.
  • All cloud service and infrastructure providers used by ra66 comply with internationally recognised security certifications.

Regardless of where your data is physically processed, the same level of protection described in this Privacy Policy applies in full. Your privacy rights are not diminished by the location of data processing.

09Data Retention Period

Ra66 retains your personal data only for as long as necessary for the purpose it was collected, or as required by law. The following are general data retention guidelines:

  • Active account data: Retained for the duration your account remains active, plus an additional period as required by law following account closure.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with financial legislation and AML compliance requirements — this is a legal obligation we cannot waive.
  • Support communication records: Retained for 3 years for reference purposes, dispute resolution, and service quality improvement.
  • Technical and security logs: Retained for 12 months to assist in security incident investigations should they occur.
  • Marketing data (with consent): Retained until you withdraw your consent to receive marketing communications.

Once the retention period expires, your data will be securely deleted or converted into an anonymised form that cannot personally identify you.

10Changes to This Privacy Policy

Ra66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. The following are our commitments regarding policy changes:

  • You will be notified of any material changes via your registered email or in-platform notification at least 14 days before the changes take effect.
  • The "Last Updated" date at the top of this page will be updated whenever changes are made.
  • For minor changes that do not materially affect your rights, we may simply update this page without a separate notification.
  • Continued use of the ra66 platform after the effective date of any changes constitutes your acceptance of the updated policy.
  • Previous versions of the Privacy Policy can be requested from our support team for your reference.

We encourage you to review this Privacy Policy periodically. If you disagree with any changes, you have the right to close your account and request data deletion in accordance with the rights outlined in Section 6.

11Contact Our Data Protection Officer

If you have any questions, concerns, or complaints regarding how ra66 handles your personal data, do not hesitate to contact us. Our team is ready to assist you at any time.

  • Official email: [email protected]
  • Live Chat: Available 24/7 via the chat icon at the bottom-right corner of the platform
  • Response time: Privacy-related inquiries will be answered within 5 business days

For formal complaints relating to data protection, please include "Privacy Complaint" in your email subject line so it can be directed straight to our Data Protection Officer.

Ra66 takes every privacy complaint seriously. Each complaint will be thoroughly investigated and you will receive a written response on the outcome within the stipulated timeframe.


Trusted Platform

Join ra66 — Play Safe and Trusted

Your privacy is protected, your data is secure, and your gaming experience is our top priority. Register a ra66 account today and enjoy a responsible, transparent, and safe entertainment platform.

SSL 256-bit Protected Data Integrated KYC 24/7 Support

Bahasa Melayu